We currently have an opportunity available in our Retail Sales & Design Team, based at our Home Improvement Store in Mandurah. This position involves greeting customers, designing and selling of Stratco products, answering questions, stocking shelves, maintaining displays and assisting with general store maintenance.

You will liaise with our trade and retail customer base, servicing a wide range of our products and services to ensure that our customers get exactly what they need!

This is a permanent, full-time opportunity working on a rotating roster including Saturday shifts. The store is open Monday to Friday 7.30am to 4.30pm and Saturday 8.00am to 3.00pm.

The right candidate will be competitively remunerated (based on relevant skills and experience) as well as enjoy the benefit of store discount!

Duties will include:

• Providing excellent customer service and selling goods.
• Recommending products and helping customers find what they need.
• Guiding customers through the design process utilising CAD software.
• Ensuring products are correctly priced and displayed, maintaining store stock levels.
• Collaborating with other team members to keep the store running smoothly.
• General housekeeping to ensure our store is always presentable.
• Assist in customer pick-up area to ensure products are loaded safely into customer vehicles.
• Engage in regular product and sales training.
• Strict adherence to our critical safety rules and contributing to a safe working environment.

Skills and attributes:

• Proven ability to provide solutions and drive sales.
• A passion to deliver outstanding customer service.
• Previous experience within a retail and/or building industry preferred.
• Competent with a variety of software systems.
• Highly organised with the ability to work in a fast-paced environment. 
• Forklift license or willingness to obtain.
• Previous design consulting or building experience desirable, but not necessary. 

Rewards and benefits

Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme

About Stratco

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

Our EVP

At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.

At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.

To see more information about Stratco and our careers please visit stratco.com.au/careers

Please note, as part of our standard recruitment process, candidates are required to undergo a pre-employment medical and drug and alcohol screening, as well as obtain a National Police Clearance.