• Leading Manufacturer in New Zealand
• Boost your career into the next level with Stratco
• Be part of a dynamic and fast-paced Selling and Customer Service team

Whilst manufacturing is our foundation, our team is our future.

ABOUT STRATCO

Stratco is a privately owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

THE OPPORTUNITY

An exciting opportunity has become available for a Customer Service Representative to work within our sales teams in Christchurch. As a motivated Sales professional who has a strong work ethic and an enthusiastic attitude, your primary focus will be to build customer relationships over the phone, online and face to face.

RESPONSIBILITIES

• Customer interaction and relationship building in person, email and over the phone
• Utilise your selling skills to provide solutions to customers
• Collaborate and support team members, other business areas and projects as required
• Commitment to continual growth, learning and training
• Strict adherence to our critical safety rules & contributing to a safe working environment

ABOUT YOU

• A passion to deliver outstanding customer service
• Proven ability to provide solutions and drive sales to meet customer’s needs
• Highly organised with the ability to work in a fast-paced service centre environment
• Excellent communication skills with the ability to liaise across all levels of the business
• An eye for detail with strong administration and data entry skills
• Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart

OUR CULTURE

Stratco has established an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We are committed to providing an inclusive working environment across our diverse business and take every measure to ensure our team members ‘Return Home Safe’ every day.

APPLICATION PROCESS

If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.