• Stability of over 75 years of Australian experience and expertise
• Diverse role - technical/engineering/estimating scope!
• Fantastic culture | Renowned history

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years. 

An exciting opportunity has become available for an Internal Sales coordinator based in Alice Springs. Reporting to the Branch Manager, this role is focused on developing and maintaining strong customer relationships. You’ll be part of a collaborative sales and support team, ensuring customers receive exceptional customer service.

RESPONSIBILITIES

• Deliver exceptional customer service both internally and externally.
• Maintain and increase sales volume and profit of assigned customers.
• Provide timely and accurate quotes to customers, with proactive follow up.
• Manage face-to-face and inbound telephone sales, along with order processing.
• Liaise effectively with manufacturing, sales, and dispatch teams.
• Collaborate with team members, other business areas, and projects as required.
• Adhere to critical safety rules and contribute to a safe working environment.

ABOUT YOU

• Previous experience in customer service or internal sales.
• Willingness to take initiative and get the job done.
• Knowledge of the Building industry or estimating is highly regarded.
• Excellent data entry skills with attention to detail.
• Proficiency in MS Office.
• A passion for enhancing the customer experience, with energy and enthusiasm.
• While experience is important, your positive attitude and reliability will set you apart.

ABOUT YOU

• Previous experience in customer service or internal sales.
• Willingness to take initiative and get the job done.
• Knowledge of the Building industry or estimating is highly regarded.
• Excellent data entry skills with attention to detail.
• Proficiency in MS Office.
• A passion for enhancing the customer experience, with energy and enthusiasm.

REWARDS & BENEFITS

Health & Wellbeing Initiatives | Traineeship & Apprentice Program   | Career Development Opportunities   |   Paid Parental Leave    |   Employee Referral Incentive |    Stratco Team Member Discount Card    |    Private Health Corporate Discount    |    Flu Vaccinations    |     Employee Assistance Programme 

Whilst manufacturing is our foundation, our team is our future. Stratco recognise and champion diversity as a cornerstone of our current and future success. We know through experience that diverse perspectives and backgrounds foster a more creative and productive work environment. Enabling a culture of equality is not only the right thing to do but also the smartest choice. Our approach to diversity is quite simple – it centres on embracing everyone.

Stratco places a concerted effort to elevate the representation and influence of women within our organization.

APPLICATION PROCESS

If this sounds like you, we would like to hear from you! Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.

To see more information about Stratco & our careers please visit – stratco.com.au/careers