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Customer Service Team Member
Malaga
  • Join a national leader in Australian Retail and Manufacturing
  • EAP with ongoing wellbeing support
  • Attractive and rewarding remuneration package

 

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

 

THE OPPORTUNITY

We are looking for a bright and talented individual, with a strong work ethic and an enthusiastic attitude. This is a great opportunity for a flexible and customer-focused person to become an integral part of our Malaga Home Improvement Store.

 

At Stratco, we offer a fresh new way of providing home improvement solutions to our customers. Apply today to join our impressive team that is focused on people, customer experience and the pursuit of being recognised as a leader in Australian retailing and manufacturing.

 

RESPONSIBILITIES

  • Greeting and serving customers
  • Ensuring that orders are ready for collection.
  • Assist retail team with in-store duties as required.
  • Maintaining store stock levels.
  • Liaise with other internal and external stakeholders to efficiently and effectively resolve any concerns raised by the customer.
  • Load customer vehicles according to the safety guidelines.
  • Move stock and finished goods around the store and surrounding yard area safely.
  • Picking, packing and scanning stock ready for pick-up.
  • General housekeeping duties to ensure a tidy work environment.
  • Strict adherence to critical safety rules and contributing to a safe working environment

 

ABOUT YOU

  • Proven ability to provide solutions to enhance the customer's experience.
  • Previous experience within customer service/inventory management.
  • Highly organised with the ability to work in a fast-paced team environment as well as autonomously.
  • Willingness to enhance the customer experience by working with enthusiasm, energy, and pace.
  • Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart.

 

REWARDS & BENEFITS

Health & Wellbeing Support | Traineeship & Development Pathways | Career Development Opportunities | Support for Families | Recognition & Referral Programs | Team Member Discounts | EAP / Confidential Support Services

 

OUR EVP

At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.

At Stratco, Safety is paramount, and we take every measure to ensure our team members ‘Return Home Safe’.

 

To see more information about Stratco and our careers please visit stratco.com.au/careers

  Casual / Temp

    Malaga WA

    View Map

   Posted 01 Dec 25

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