Matrix Steel is a dynamic, national leader in the manufacture and installation of building and home improvement materials. Matrix Steel has seven sites across QLD and NSW, with great opportunities for career growth in a fast-paced and supportive workplace.

We are looking for an enthusiastic, motivated, outgoing person to join our Lismore team as a Customer Service Officer. This role has a focus on providing excellent service to account and retail customers, and undertaking sales activities.

This is a fantastic opportunity for a motivated individual to become an integral part of our growing team! For the right candidate, this role offers the opportunity for growth within the business.

Key Responsibilities:

• Customer contact and quoting of sheds, patios and roofing
• Quote follow up via phone and email
• Collaborate with team members, other business areas and projects as required
• Customer interaction and relationship building in person, email and over the phone
• Contribute to a safe working environment

Skills & Attributes:

• Sales experience within the building industry
• Customer-centric approach
• The ability to develop and maintain strong internal and external relationships
• Highly organised and action oriented
• Proven ability to manage competing priorities
• Excellent communication and interpersonal skills
• Great work ethic and a team player

We are passionately local and experts at what we do. If it’s a Matrix Steel product, it will stand the test of time.

If you are looking to become a part of a supportive and driven team, that values providing exceptional customer service with a fantastic culture, apply today!

Please note, as part of our standard recruitment process, candidates are required to undergo a pre-employment medical and drug and alcohol screening, as well as obtain a National Police Clearance.